Frank Groom

Frank M. Groom, Ph.D. – Professor of Information and Communication Sciences, Center for Information and Communication Sciences, Ball State University

Frank Groom is a Professor of Information and Communication Sciences at the Center for Information and Communication Sciences at Ball State University. He conducts research into high-bandwidth networking and the storage and transmission of multimedia objects. Dr. Groom has conducted research into MPLS-driven fiber networks, intelligent agents, network-based data deployment, and firewall-based security. He has conducted a number of national research projects using surveys, focus groups, personal interviews, and student research culminating in two of his published books. Furthermore, he has conducted many specialized statistical research studies for AT&T, McDonalds Corp., and Nth Dimension Software. In addition to his graduate level networking, Information Systems, Network Security, and Advanced Database courses at Ball State, Dr. Groom annually conducts a graduate Research Methods course for Ball State graduate students where he teaches many of the methods he has employed in his own research conducted both in industry and at the university studying both big data problems as well as smaller situations. Dr. Groom has presented networking and data processing courses to major American corporations among whom are PricewaterhouseCoopers, IBM, AT&T and its various units, Motorola, Digital Equipment Corp. (HP), Unisys, Ford Motor, Hillenbran Industries, and McDonalds.

AT&T has twice sponsored Dr. Groom to present advanced data processing and networking courses to the graduate students and faculty of the Beijing University of Posts and Telecommunications (BUPT) and the People’s Republic of China Government Office of Telecommunications. He was honored with having two of his papers presented at the Plenary Session of the 1996 International Conference on Information Infrastructure (ICII’96) in Beijing, China and another paper presented as the Plenary Session for the Broadband 2000 conference in Tokyo. Furthermore, in 1996 1998, and 2006 Dr. Groom presented papers on ATM, Multimedia, and VoIP at the leading French graduate school of Telecommunications (ENST) while consulting with research professors and reviewing Ph.D. dissertation research of current candidates.

In addition to publishing over 120 technical papers concerning networking, systems design, corporate re-engineering, and object oriented storage, Dr. Groom has published a number of books, among which are: The Future of ATM and Broadband Networking, The Future of IP and Packet Networking, The ATM Handbook, The Basics of Voice over Internet Protocol, The Basics of 802.11 Wireless LANs, and Multimedia over the Broadband Network. Further, he authored two chapters in other books: Network Manager’s Handbook and Knowledge Management.  He is the co-editor of the 4-volume 2006 Annual Review of Communications, and is one of the co-authors of the second edition of The Fundamentals of Communication for Non- Engineers with Drs. Jones and Kovac for Taylor and Francis Publications.

Dr. Groom has a Ph.D. in Management Information Systems from the University of Wisconsin, was Division Manager in charge of the Information Systems Division of Wisconsin Bell, and is the retired Senior Director of Information Systems for Ameritech (now once again part of AT&T).